Writing for this excuse to turn Wisconsin into a Superfund^® site involves three things: never explain, always complain, and for god's sake never apologize.  This month I'm going to break one of those rules.  You see my conscience has been troubled because I've been embracing the Open Source^© revolution.  So, to all those workers in Redmond, WA who used to work for Microsoft in technical -- we'll call it support -- jobs, I would like to say that I'm sorry.  Your work would never have been outsourced if I, and people like me, had realized how vulnerable your position was and not bucked the MS dominion over software.